At Lunetta, we aim to get your order to you as quickly and smoothly as possible.
All orders are typically processed and shipped within 48 hours of purchase (excluding weekends and holidays).
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Estimated delivery times are typically:
Please note that delivery times are estimates and may vary depending on your location, local courier delays, customs processing, peak periods, or unforeseen circumstances.
While we do our best to ensure timely delivery, some orders may take longer than expected due to factors outside of our control. We appreciate your patience and understanding during these situations.
Please ensure all shipping details are entered correctly at checkout. Lunetta is not responsible for delays or lost packages caused by incorrect shipping information provided by the customer.
If your order arrives damaged or appears to be lost in transit, please contact our support team and we will do our best to assist you.